2. What region are the DVDs and VHS?

3. Are your products new or used?

4. How do we ship?

5. Do we ship internationally?

6. What is our return policy?

7. What if the shopping cart said no shipping was available?

8. What if a shipment is rejected at delivery?

9. How can I place an Order?

10.What is our privacy policy?

11.Where we do not ship?

12. How do I pay?

13. What if we do not have merchandise in stock?

1. What is the minimum order?

Our minimum order is $200.00 USD.

2. What region are the DVDs and VHS?

DVDs are region free and playable worldwide. VHS are NTSC and only playable in the Americas.

3. Are your products new or used?

All of our merchandise is Brand New. We do not sell used merchandise.

4. How do we ship?

We ship via UPS.

5. Do we ship internationally?

Yes, we ship to international locations. Please send us your order by email and we will provide you with detailed estimate including shipping and payment method. We do not accept credit card internationally.

6. What is our return policy?

We will replace all defective merchandise with the same or equivalent merchandise within 30 days of purchase.

7. What if the shopping cart said no shipping was available?

Please send us a quick e-mail at empiredst@ameritech.net and we will quote you
the shipping cost.

8. What if a shipment is rejected at delivery?

If the order was paid by credit card and the delivery is refused by the customer, then the customer will be charged for the shipping plus 10% of the order total, the rest will be refunded.

9. How can I place an Order?

You can place an order by Phone, Fax or e-mail.

10.What is our privacy policy?

Any information collected or received regarding your business credential will be kept strictly confidential and will not sold, reused, rented, disclosed or loaned.

11. Where we do not ship?

We DO NOT ship to:

Alabama, Oklahoma, Utah, Kentucky, and Mississippi (Complete states)

New York (Postal code 14200 thru 14299)

Pennsylvania (Postal code 17000 thru 17199)

Virginia (Postal code 23300 thru 23399)

Florida (Postal code 323xx, 324xx, 325xx, 326xx)

North Carolina (Postal code 27500 thru27999 and 28300 thru 28599)

Memphis, TN (Postal code 37500 thru 37599 and 38000 thru 38499)
Cities
Austin Texas, Dallas texas, Sanantonio Texas, Waco Texas

Jacksonville Florida, Tellahasee Florida

Indianapolis Indiana

Cincinati Ohio

Memphis Tennese

Zip Codes

Texas 76035 thru 76199

Lousiana 71001,71227,71234,71235,71241,71245,71270,71272,71273 and 71275
Countries

Baherin, Barbados, China, Germany, Greece, India (Novelty restrictions only),
Indonesia, Ireland, japan, Mexico, Singapore, South Korea, Thailand, Taiwan,
Turkey, Venezuala

12. How do I pay?

We accept major credit cards for US customers. International customers must order by email or fax.

International Shipping

We ship worldwide. All of our DVDs are region free and playable worldwide. Since each country have different laws we do not guarantee shipments that have been siezed by customs, regardless of shipping methd selected. UPS carriers will not honor claims on siezed shipment. Please be sure you understand your countries
laws regarding the importations of our products (adult material) into your country.

UPS Worldwide Express (International mail) service is not guaranteed, this means that if package is lost, damaged or vandalized we will not send you a replacement order.

We SHIP VIA UPS, USPS, FEDEX, DHL or your freight company of choice.

Payment methods: Bank wire transfers, credit card with varification or International money order.

13.What if we do not have merchandise in stock?

We reserve the right to ship back oders in 14 business days or we will refund your money.